Restaurant Consulting

OnSite Consulting: Experience across all areas of leisure and hospitality.

Understanding a Restaurant Consultant

A restaurant consultant is not dissimilar to a car mechanic. No car is the same: There are thousands of models, hundreds of problems and various solutions. There is no blanket answer and at times, the question you are seeking the answer to, is often the wrong question.

WHEN DOES AN OPERATOR NEED A RESTAURANT CONSULTANT?

When you need an outside approach to solving a problem, quickly. When your restaurant is not
delivering the results originally projected, the build out is over budget or is about to start rolling out additional units, or when you need a second opinion. When you need the collective
wisdom of over 150 years of restaurant experience to stand behind you and show you the path with the most proven results.

When you need the right answer the first time.

OnSite Article:

The Value Of A Restaurant Consultant In This Economic Climate

WHO USES A RESTAURANT CONSULTANT?

Bankers, lawyers, investors, accountants and other professionals who have taken posession of or are advising a difficult situation.

Celebrity chefs needing business and operational support to ensure their concept meets the highest of expectations but also delivers a return.

Single unit operators who are seeking to ensure their concept opens to profitability and are looking to mitigate as much of the risk as possible from day one and maximize throughput of their operation.

Emerging chains or franchisees who are experiencing or seeking growth and need implementation strategies, roll out protocols and structure to ensure maximum return and appropriate localization.

Restaurants in trouble, be it poor operations, poor financial earnings, historic opening debt or lack of facility control.
In these cases, operators need a company that can come in and take complete control of their operation and their business, manage their vendor relationships, repair their landlord relationship and determine the quickest route to profitability and long term sustainability.

Resort operators or land owners looking to roll out the correct product mix under a controlled budget and turnkey operations.

DO I NEED THE ONSITE RESTAURANT TURNAROUND TEAM?

Understanding when your site needs a turnaround team to bring your concept out of the existing “troubled” scenario, prevent you from the impending threats or guide you out of an emerging crisis is the OSC Turnaround Team’s specialty.

The range of issues for our turnaround clients can be from a basic lack of profitability or inability to break even to the more extreme situations where threats are on your doorstep and you need to navigate them, and with the existing cash flow of your restaurant. When conversations about closure, bankruptcy or emergency sale are being had or when the day-to-day stress of vendor management and employee relations is rendering you unable to focus on the growth of your business and your customers, you may need a team to come in and manage the process for you. Guiding you out of the storm and into a commercially viable and profitable concept with your threats managed is one of our many skills.

Our team has been there too, understands the challenges you may be facing and is equipped to manage them with you or on your behalf. Restaurant threats can snowball: What starts as a missed sales tax prepayment can turn into a missed payroll tax payment. COD with vendors and miscellaneous small claims tie up cash flow that are now affecting your ability to pay rent.

Kitchens holding you hostage, disgruntled employees and/or declining sales. Potentially you have exhausted all of your efforts and need someone else to turn to, someone independent and someone with the experience who has seen it before.

These are a few of the many scenarios we deal with but understanding that you need help and bringing in the experts when you see the cracks appear rather than putting it off is the only protocol to successfully navigate back into the black.

Hard money loans, further investment and other cash infusion strategies may only prolong the inevitable and solving the core business is the first and most crucial step to fixing the problem

We understand your business, we understand your passion. We do not replace you. We are an interim solution to allow you to focus on your customers, on your growth and on what really matters. The long term viability and restoration of your business.

Every restaurant has a specific set of problems that need to be addressed, different hurdles, different expectations and most importantly a different end game. As the nation’s leading restaurant consultants, OnSite understands the hurdles associated with planning, opening, executing and growing your restaurant or quickserve concept within a localized or national market.

The size of venue, the style of cuisine and the chef associated with it are secondary to the need to create a profitable concept capable of being replicated that can operate turnkey and generate returns for its owners.

For those operators already in business but experiencing operational difficulty with profitability, efficiency, cost mitigation or even determining and targeting the appropriate audience and price point, the OnSite Restaurant Turnaround team are able to provide immediate and targeted assistance.

For those venues with sound financial health but stunted growth or with a business model that requires modification to move to the next stage, the OnSite Advisory team can ask the questions not yet contemplated, provide answers that our experience can share with you and deliver the best solution for your property or properties.

The restaurant industry is notoriously challenging, with a minefield of relationships to manage.
We know what works, whatever situation you are in and the experience of our team is our most important asset when helping a client improve, turnaround or invigorate their business.

All our executives and team members have owned, operated and turned around restaurants: it is our core business and there is no obstacle we have not come across and solved successfully for our clients.

Whatever we do, and however we do it, it fits within the framework of what best fits your concept within commercially viable parameters and hidden from the customer’s eye. Our scope ranges from the most challenging of problems to concept positioning and our experience in providing results for our wide array of clients enables us, combined with our commercial power, to solve your problem before it escalates (any further).

This firsthand experience, alongside our longstanding consulting pedigree, provides us with the intellectual know how, practical skills and resources to deal with everything from legal issues, taxation problems, landlord difficulties to on site issues including staffing, menu engineering, staffing, throughput and transaction maximization.

Bringing OnSite into your business allows you to accrue these skills that our team have acquired. Our aim is not only to provide bespoke improvements to your business whilst we work with you but also, to leave behind that knowledge. We work closely with senior management and staff to ensure that when we add value to a business and create sound financial health, we create a legacy that allows the business to benefit from our services long after we are gone.

You have chosen to read this section, because you have questions, because you are looking for solutions, OnSite fees are guaranteed, tied to tangible results and measurable impact – our scope of services afford operators of all size access into our network.

Contact us today to schedule a conversation, whether we are the solution or we can provide you the appropriate referral, we are the restaurant business and your success is our priority.

Contact Us Today

You name it. We’ve seen it, done it and we cover it all. OnSite.

OnSite Consulting | Consulting to Hotels, Casinos & Restaurants Nationwide |